Terms & Conditions

Agreement to Terms

By accessing or using the website and services of Health Med Affairs, you agree to be bound by these Terms & Conditions. These terms govern your use of our medical billing, coding, credentialing, and revenue cycle management services.

If you do not agree with any part of these terms, you should not use our services or website.

Use of Our Services

Health Med Affairs provides AI-powered medical billing and RCM solutions designed to support healthcare providers in managing their revenue cycle efficiently.

By using our services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful healthcare and business purposes
• Comply with all applicable laws, regulations, and payer requirements
• Maintain the confidentiality of any login or account credentials

We reserve the right to refuse or terminate services if misuse or violation of these terms is identified.

Scope of Services

Our services include, but are not limited to:

• Medical billing and claims processing
• Medical coding and compliance support
• Credentialing and payer enrollment
• Accounts receivable management
• Revenue cycle optimization
• AI-assisted billing analysis and reporting

Specific service details, deliverables, and timelines may be outlined in separate agreements or contracts with clients.

Client Responsibilities

To ensure optimal performance and accurate billing outcomes, clients are responsible for:

• Providing complete and timely patient and insurance information
• Ensuring documentation accuracy for coding and billing
• Responding to requests for additional information or clarification
• Maintaining compliance with healthcare regulations and payer policies

Failure to meet these responsibilities may impact billing results and turnaround times.

HIPAA Compliance

Health Med Affairs operates in full compliance with HIPAA regulations to protect Protected Health Information (PHI).

• All sensitive data is handled with strict confidentiality
• Access is limited to authorized personnel only
• Secure systems and encryption are used for data protection

Both parties agree to comply with applicable healthcare privacy and security laws.

Use of AI and Technology

We utilize advanced AI technologies to improve billing accuracy, reduce errors, and enhance operational efficiency.

By using our services, you acknowledge that:

• AI tools assist in data analysis, claim validation, and workflow automation
• Final oversight is performed by qualified professionals
• AI systems are designed to meet compliance and security standards

These technologies are used to improve outcomes, not replace professional judgment.

Payments and Fees

Service fees, billing terms, and payment structures will be defined in individual service agreements.

• Payments must be made according to the agreed terms
• Late payments may result in service delays or suspension
• Additional services outside the agreed scope may incur extra charges

We reserve the right to update pricing with prior notice where applicable.

Limitation of Liability

Health Med Affairs strives to provide accurate and efficient services. However, we are not liable for:

• Delays caused by third-party payers or insurance companies
• Denials resulting from inaccurate or incomplete information provided by clients
• Regulatory changes affecting reimbursement or billing practices
• Indirect or consequential damages related to service use

Our liability is limited to the extent permitted by applicable law.

Confidentiality

Both parties agree to maintain strict confidentiality of all sensitive, proprietary, and healthcare-related information.

• Information will not be disclosed without consent unless required by law
• Security measures are in place to protect all shared data
• Confidentiality obligations continue even after termination of services

Termination of Services

Either party may terminate services based on agreed terms or notice periods outlined in the service agreement.

We reserve the right to suspend or terminate services if:

• Terms are violated
• Payments are not fulfilled
• Misuse of services is detected

Upon termination, all outstanding obligations must be settled.

Intellectual Property

All website content, materials, branding, and technology used by Health Med Affairs are the property of the company.

• Content may not be copied, distributed, or reproduced without permission
• Use of our intellectual property is strictly prohibited without authorization

Third-Party Services

Our services may involve interactions with third parties such as insurance payers or software systems.

• We are not responsible for third-party policies or actions
• Clients agree to comply with relevant third-party terms where applicable

Changes to Terms & Conditions

We may update these Terms & Conditions at any time to reflect changes in services, regulations, or technology.

• Updates will be posted on this page
• Continued use of our services indicates acceptance of revised terms

Governing Law

These Terms & Conditions are governed by the applicable laws of the United States. Any disputes will be handled in accordance with relevant legal frameworks.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

• Email: Info@healthmedaffairs.com
• Phone: (512) 351 3994
• Address: 5900 Balcones drive #13461, Austin, TX, 78731

Commitment to Transparency and Trust

Health Med Affairs is committed to delivering reliable, compliant, and AI-enhanced medical billing services. These terms are designed to ensure clarity, fairness, and a strong working relationship with our clients.

By using our services, you agree to work with us in building a more efficient and profitable revenue cycle.